Privacy policy

Carter & Grace Privacy Policy
This Privacy Policy explains how Carter & Grace collects, uses, and shares your personal information when you visit our website or make a purchase from us.

Collection of Personal Information
When you access our website, we automatically gather certain details about your device. This may include information such as your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, how you arrived at our website (including referring websites or search terms), and how you interact with our site. We refer to this information as "Device Information."

We collect Device Information using the following technologies:

Cookies: Cookies are small data files placed on your device that often include a unique anonymous identifier. To learn more about cookies and how to disable them, please visit http://www.allaboutcookies.org.

  • Log files: Log files record website activity and collect information such as your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
  • Web beacons, tags, and pixels: These electronic tools help us understand how visitors use and interact with our website.

Order Information
When you make a purchase or attempt to make a purchase through our website, we collect certain personal details from you. This may include your:

  • Name
  • Billing address
  • Shipping address
  • Payment information (including credit card details)
  • Email address
  • Phone number

We refer to this information as "Order Information."
We collect Order Information when you:

  • Enter your details during the checkout process
  • Create an account on our website
  • Place an order for a product or service
  • Contact us through our website or customer support channels

How We Use Your Personal Information
We primarily use the Order Information we collect to process and fulfill orders placed through our website. This includes processing payments, arranging shipping, and providing order confirmations.

Additionally, we use this information to:

  • Communicate with you regarding your orders or inquiries
  • Monitor transactions for potential fraud or security risks
  • Inform you about updates to our services, products, or policies

We also use Device Information to help identify potential risks or fraudulent activity, particularly by reviewing IP addresses. This information also allows us to improve and optimize our website, such as analyzing customer browsing behavior and measuring the effectiveness of our marketing and advertising efforts.